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Download failures

tcalderw
Affiliation
American Association of Variable Star Observers (AAVSO)
Tue, 11/29/2022 - 16:24

The following data downloads repeatedly fail with "The website encountered an unexpected error. Please try again later"

QX Cas 2459490 2459510


Z CrB 2459300 2459400

BSJ
Affiliation
American Association of Variable Star Observers (AAVSO)
Wed, 11/30/2022 - 15:56
Download failures

Hello Tom,

I just downloaded data for both of those stars using the data ranges you specified without a problem.

Please try again to be sure it wasn't just a server glitch. If the data download tool still doesn't work for you, please contact me offline so we can troubleshoot.

Many thanks and best regards,
Sara

BQE
Affiliation
Royal Astronomical Society of Canada (RASC)
Fri, 04/14/2023 - 17:52
Good afternoon,

I'm getting…

Good afternoon,

I'm getting a similar error when I try to upload a file of observations to the website.

BQE
Affiliation
Royal Astronomical Society of Canada (RASC)
Fri, 04/14/2023 - 21:20
Thanks to Elizabeth for…

Thanks to Elizabeth for correcting me on this, I had used an unacceptable format in one column and also included a blank line at the bottom of the file. The file was accepted after I made those corrections.