Struggling with Exotic

Hi 

I truly hope someone can help me with this.

When I upload Fits from Google Drive I keep getting what looks like Static only once have I had a Star image that actually looks like it should.

I keep getting errors with Jason when generating a light curve. As in the software can not read the file.

I am away from my PC at the moment so can upload later images of the problems.

Has anyone else encountered this and is there something I should be doing.

Exotic Practice works fine

Exotic standard crashes on setting up with the NASA database.

Exotic Advanced works but is now only showing static in the star image and previously crashed on generating light curve.

Thank you.

I will reply to you, family stuff going on so have obay :-/